Privacy Policy
Privacy Policy for Tinkerboo
Effective Date: November 2025
At Tinkerboo I take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website Tinkerboo.uk and purchase our craft kits. By using our website and services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect personal information when you interact with our website or make a purchase from us. This may include:
Personal Identification Information: Name, email address, postal address, telephone number, and billing information (e.g., payment details).
Transaction Information: Details of products purchased, order history, and delivery address.
Technical Data: IP address, browser type, operating system, and other technical details automatically collected via cookies when you use our website.
Communication Data: Information you provide when you contact us, such as customer support inquiries or feedback.
2. How We Use Your Information
We use your personal information for the following purposes:
To Process Orders: To process and fulfill your orders, including payment processing, delivery, and customer service.
To Improve Our Services: To understand your preferences and improve our website, products, and customer experience.
Marketing Communications: If you opt-in to receive marketing emails, we may send you promotions, updates, and newsletters. You can unsubscribe from marketing communications at any time.
Legal Compliance: To comply with legal obligations, including financial and tax regulations.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your personal information in the following cases:
Service Providers: We may share your information with third-party service providers who help us process orders, deliver products, or run our business (e.g., payment processors, delivery companies).
Legal Requirements: If required by law or to protect our rights, we may disclose your information to regulatory authorities or legal entities.
4. Your Rights
Under the UK GDPR, you have the following rights regarding your personal data:
Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request to correct any inaccurate or incomplete personal information.
Right to Erasure: You can request that we delete your personal data, subject to certain exceptions.
Right to Restrict Processing: You can ask us to limit the processing of your personal data in certain circumstances.
Right to Object: You can object to processing based on legitimate interests or direct marketing.
Right to Data Portability: You can request that we transfer your personal data to another provider in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us at [insert contact email].
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that allow us to:
Remember your preferences.
Track your shopping cart and improve site functionality.
Analyze website traffic and performance.
You can control cookie settings through your browser. However, disabling cookies may affect your ability to use certain features of our website.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements.
7. Security of Your Information
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
8. International Transfers
Your personal data may be processed outside of the UK. If we transfer your information to countries outside the UK, we will take steps to ensure your data is protected in accordance with UK data protection laws.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will post the updated policy on this page and revise the "Effective Date" at the top of the policy. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact me at:
Tinkerboo@btinternet.com
07736848672
Ridge Cottage, Rusper Road, Capel, Surrey